A: This error appears to occur with older web browsers. Try updating to the most current version of Internet Explorer, Firefox, or whichever browser you use.
If you are unable to update your browser, try the following:
1. After clicking on the link for the catalog, the “File Download” window opens.
2. Click “Save” instead of “Open.”
3. Choose a folder in which to save the file and click “Save.”
4. Browse to the folder in which you saved the file and double-click the file to open it.
If you continue to have difficulty, first check with the technology support staff for your location. If you continue to have problems, please let us know.
Please remember that products and pricing change throughout the year. As soon as you save the print catalog, it is out of date. The online catalog is always up to date and includes many value added features. The new search engine makes it much easier to search than in the past.
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